Command Centre Online

COSPLYX Support

We're here to help. If you have questions about your account, privacy or platform features, contact us directly.

Security & Accounts

How do I delete my account and data?

In line with our privacy policies, you can permanently delete your account at any time. Go to your Profile Settings and choose "Delete Account", or use our form selecting "Account Management".

Protection of Minors & Content

Cosplyx keeps a strict zero-tolerance policy against prohibited explicit content and complies with COPPA. If you want to report a user, contact us immediately through the support form.

Copyright Claims (DMCA)

If you believe a user has infringed your copyright, select "Report / DMCA" in the form or email legal@cosplyx.app with the relevant links.

Using the App

How do I post a paid campaign (casting)?

You need to sign up as a Company Profile. Once inside, go to Castings → Manage and create a casting. Basic castings are free; full analytics tools require the Business Pro plan.

How do I get the blue verified badge?

Request it in the app under My account → Account verification. We ask for links to your social accounts and a code you put in one bio for a moment; the team reviews it and lets you know. The grey badge only means the email is confirmed, and the gold one is granted by the team to official or reference accounts.

Open a Ticket

Fill in this form and we'll send your request straight to the review and support team (soporte@cosplyx.app).